Videos won't play

If videos are not playing when you select any content from our guide, just follow the instructions below to to help resolve your issue.

Required players/updates

  • Make sure you have the required video players installed and up to date on your machine.

    Adobe Flash Player

    Microsoft Silverlight  

  • Also make Flash is enabled in your browser. After clicking on the Flash Player link above, scroll down to step 4 to see instructions for your specific browser.

Ad blockers

  • Check to see if you have any ad blockers enabled on your browser. Since ads will often appear just before a movie or show starts playing, you may encounter a black screen when it tries to play the ad.

    Click here to check for ad blockers


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